Ship The Damaged Device: If your claim is approved, a box with a prepaid return shipping label will be sent to you. Return the damaged device, along with payment for your deductible, via the prepaid box to Worth Ave. Group’s repair facility. The average turnaround time for repair is two (2) business days, not including shipping times. After the repair is complete, the device will be returned to you with a 90 day warranty.
Or Find Local Repair: If your claim is approved, you may take your device to an approved repair facility. After the repair is complete, Worth Ave. Group will pay the repair facility directly. If your phone cannot be repaired, Worth Ave. Group will replace it with a phone of like kind and quality or reimburse you for the cash value of your phone.